Managing parent communication
This area is all things parent communication.
Sending direct communication via emails, app notifications and texts.
Parents' evenings and surveys and forms.
Guide to getting set up
If you are new to the parents area and looking to get started, download our helpful "Parent Communication Launch Pack" to help you get started.
Everything you need to know about getting started, along with useful resources to help parents download and login to the School Spider app.
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Sending a message to parents
Overview on messaging parents via School Spider
How to organise your message list to find previous communications
Create custom templates to reuse and quickly send messages
How to delete old messages from your list
Use AI to help create your messages and emails to parents
Use AI to proofread and improve your messages to parents
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Parents' evenings & Surveys
Parents' evening bookings and surveys and forms. Both a great tool for parent engagement, both available to parents via app or online portal.
How to create and manage parents' evenings and bookings
How to view and download responses to forms and surveys
Includes multiple answer options for parents including e-sign
Create a group based on survey responses. Great for payment links
Not using these features? Get in touch to learn more.
Set up, managing parent accounts and more
How to invite parents to School Spider who have not logged in yet.
A great tool to send direct information to groups of parents with an open conversation
How to manually sync your MIS integration to pull through updated information
Overview of absence requests. Parents can request absence via the parent app or portal
An overview of the app usage data available in the parents area
How to turn on and activate the AI writing assistant
Request Support
If you would like to request technical support or to discuss your School Spider services, fill in the form to the right or you can contact us on the below information.