Managing parent payments
This area is to support with taking payments from parents online.
Setting up lunch payments and menus, wrap around care and clubs, school trips or stand alone payment products.
Introduction to payments
If you are new to the payments area, a great way to get started is to download our introduction brochure or watch the YouTube video.
If you would like to chat to us about your specific needs, book a consultation call with our payments specialist here.
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Creating Products & Bookings
How to create a bespoke product. Including varied options
How to create a club product. Links with attendance and registers
How to limit purchases with a cut off date and or time
How to create a paid trip booking and payment product
Create a group based on survey responses. Great for payment links
How to create a lunch product and attach a menu. Links with registers
Managing products & bookings options
How to limit purchases with a cut off date and or time
How to manage payments made via a voucher
For items like clubs and lunches, you can allow parents to cancel
How to manage registers for your clubs and lunch bookings
Invoicing parents
How to invoice a parent for a product or booking directly
How to chase your outstanding invoices
How to run a report to view and manage invoices
Refunding parents
How to refund a full order and select items
How to refund parent balances from a balance report
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Processing & Exporting Orders
How to process your payments before exporting. Must do this prior to exporting
Once your orders and bookings have been processed, request your export of funds
How to view your previously completed exports
Request Support
If you would like to request technical support or to discuss your School Spider services, fill in the form to the right or you can contact us on the below information.